Privacy Policy

Last Updated: 02 December 2025

1. Introduction

Your privacy is important to us. This Privacy Policy explains how [S&M Concierge Services] (“we,” “us,” or “our”) collects and uses your personal information.

We may amend this Privacy Policy from time to time to keep it up to date with legal requirements and the way we operate our business. If we decide to change our Privacy Policy, we will place any updates on the S&M LLC Website. Please regularly check the company Website for the latest version of our Privacy Policy.

2. Third party websites

You might find external links to third party websites on the S&M LLC Website. Our Privacy Policy does not apply to your use of a third-party site. We are not responsible for the privacy practices of websites that are not operated by us and encourage you to read the privacy statements of any such third-party site.

3. Information We Collect

3.1 Automatically Collected Data

·      IP address

·      Browser type

·      Device information

·      Pages viewed

·      Visit times

3.2 Information You Provide

If you contact us, we may collect:

·      Your name

·      Your email

·      Any message content

4. How We Use Your Information

We may use your information to:

·      Respond to your inquiries

·      Improve website performance

·      Analyze visitor trends

·      Maintain security

We do NOT sell or rent personal data.

We keep your personal information for as long as is reasonably necessary for the purposes for which it was collected.

In some circumstances we may store your personal information for longer periods of time, for example, where we are required to do so in accordance with legal, regulatory, tax, or accounting requirements, so that we have an accurate record of your dealings with us in the event of any complaints or challenges, or if we reasonably believe there is a prospect of litigation relating to your personal information or dealings.

If you require further information about how we retain particular information, please contact us.

5. International data transfers

Your personal information may be transferred and stored in Japan and other countries which may be outside Japan or your country of residence. Some of these countries are subject to different standards of data protection than your country of residence.

6. Cookies & Tracking

We use:

·      Cookies

·      Google Analytics

·      Affiliate tracking scripts

You can disable cookies in your browser settings.

7. Third-Party Links

We are not responsible for the privacy practices of external websites.

8. Data Security

We use reasonable measures to protect your data, but no online system is completely secure.

9. Changes to This Policy

We may update the Privacy Policy periodically without prior notice. Continued use of the Website means you accept the revised version.

10. Contact

The primary point of contact for all issues arising from this Privacy Policy is our office, which can be contacted at  Email: sm.conciergejp@gmail.com or by sending us a communication to 666-0152, Hyogo Prefecture, Japan.

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